At HYCO, we strive to ensure that your orders are processed and delivered as quickly and efficiently as possible. Please take a moment to review our shipping and delivery policy:
Orders are processed within 1-2 business days after receipt of payment, except for weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.
We offer standard and expedited shipping options depending on your location. Shipping charges are calculated based on the weight of the order and the delivery address. Shipping costs will be displayed at checkout before you finalize your purchase.
Delivery times vary depending on the shipping method selected and the delivery location. Typically, orders within India will arrive within 5-7 business days.
We currently ship only within India. Please ensure that the shipping address provided is correct, as we cannot modify the address once the order has been dispatched.
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery on the carrier’s website.
If your order arrives damaged or you receive the wrong item, please contact us at info@hycoindia.in within 7 days of delivery with your order number and photographic evidence of the damage or discrepancy. We will resolve the issue promptly by offering a replacement or refund.
While we do our best to ensure timely delivery, please note that external factors such as weather conditions, postal service delays, and customs processing may cause shipping delays. We are not responsible for such delays but will assist you in tracking your order.
In case of an issue with the delivery, such as failed delivery attempts or missing packages, please contact our customer support team at info@hycoindia.in for assistance.
Thank you for choosing HYCO for your cleaning needs! We appreciate your trust and aim to make your shopping experience smooth and enjoyable.